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20% BONUS Promotion - Terms & Conditions

  1. Promotion Period


This Promotion is valid until 6th February 2025 (“Promotion Period”).
Purchases made outside of the Promotion Period are not eligible for the bonus value offer.

2. EligibilitY

This Promotion is open to customers who:

  • Purchase a gift voucher online only via
    https://www.communegroup.com.au/gifts during the Promotion Period

  • Are at least 18 years of age

  • Purchase a voucher with a minimum value of $50

  • Are not employees of Commune Group


3. Promotion Details

Customers who purchase a gift voucher during the Promotion Period will receive 20% additional value on the total voucher amount.

Examples:

  • Purchase a $100 voucher and receive $120 in total value

  • Purchase a $200 voucher and receive $240 in total value

Vouchers are available in $50 increments, up to $1,000.

The additional 20% value will be issued as a separate bonus voucher, delivered via email within 2–5 business days of the original purchase.

All vouchers (including the bonus voucher) are valid for 36 months from the date of issue.

4. Voucher Usage

Gift vouchers are redeemable at all Commune Group venues, including:

  • Hanoi Hannah (Vol. II & Express Lane)

  • Firebird

  • Tokyo Tina

  • Studio Amaro

  • Moonhouse

  • New Quarter

Vouchers:

  • Are non-refundable and cannot be exchanged for cash

  • May be used across multiple transactions and venues until the balance is exhausted

  • Cannot be used to purchase other vouchers or gift cards

  • Cannot be used in conjunction with other promotions or discounts unless otherwise stated

If the purchase exceeds the voucher value, the difference must be paid by the customer.
No credit or change will be given for unused amounts.

Vouchers may be used for large group bookings but cannot be used for function bookings, exclusive venue hire, or pre-paid event packages.

5. Returns & Refunds

Vouchers purchased during this Promotion are non-refundable.

If a refund is approved for the original voucher purchase, the 20% bonus voucher will be forfeited.

6. Stock Availability

Voucher availability and denominations are subject to capacity.
Commune Group reserves the right to limit the number of vouchers purchased per customer during the Promotion Period.

7. Changes and Cancellation

Commune Group reserves the right to modify, suspend, or cancel this Promotion at any time without prior notice.
In the event of system errors, misuse, or unforeseen circumstances, Commune Group reserves the right to cancel affected purchases and refund the original voucher value.

8. Limitation of Liability

Commune Group will not be held liable for any loss, damage, or inability to redeem vouchers due to system issues, delays, or unauthorised use.

9. Dispute Resolution

Any disputes arising from this Promotion shall be governed by the laws of the State of Victoria, Australia. All participants agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia.

10. Contact Information

For any questions or concerns regarding this Promotion, please contact us at: info@communegroup.com.au